AqSack (referred to as “we,” “our,” or “the site”) values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, store, and share your personal information. By accessing or using the AqSack website, you agree to our collection, use, and disclosure of your information as outlined in this policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
To provide you with better services, we may collect the following types of information:
Personal Information
When you register, make a purchase, or interact with us, we collect your personal information, including but not limited to your name, email address, shipping address, phone number, billing address, and other details.
Payment Information
When you make a purchase, we collect your payment details (such as credit card number, billing information, etc.). Please note that payment processing is handled by third-party payment providers (such as PayPal or Stripe), and we do not store sensitive payment information.
Automatically Collected Information
We may automatically collect certain information about you using cookies and similar technologies. This includes your IP address, browser type, device information, access times, and page view records. We use this information to analyze and improve user experience.
Third-Party Information
We may collect information from third-party platforms (such as social media), but we will notify you explicitly when this happens and obtain your consent on how we use this information.
2. How We Use Your Information
We use the personal information you provide for the following purposes:
Order Processing and Fulfillment: To process your orders and provide you with products and services, we need to use your personal information.
Customer Service: We use your information to respond to your inquiries, issues, or requests.
Marketing and Promotions: If you choose to receive marketing communications, we will use your information to send you promotions, discounts, new product releases, and other related information.
Personalized Experience: Based on your interests and purchase history, we may provide customized product recommendations and website content.
Improvement and Analytics: We analyze website usage to optimize and improve user experience.
Legal Compliance: We may use and disclose your information as required by law, to resolve disputes, or to enforce our agreements.
3. Information Protection
We take strict security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. We use encryption, access controls, and other security mechanisms to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
4. Information Sharing
We do not sell your personal information to third parties, but we may share your information with the following parties:
Service Providers: To provide our services (such as payment processing, order fulfillment, website analytics), we may share information with external service providers who are required to protect your personal information.
Legal Compliance: We may disclose your information to government authorities or other third parties when required by law or to protect our rights, property, or safety (including preventing fraud or violation of terms of use).
Business Transfers: In the event of a company merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights
Under applicable privacy laws, you have the right to request access, correction, or deletion of your personal information. If you would like to exercise these rights, or if you have any questions, please contact our customer service.
Access and Update Information: You can view, update, or correct your account information at any time.
Delete Information: You may request the deletion of your personal information, unless there are legal obligations to retain it.
Opt-out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe through the “unsubscribe” link at the bottom of the email.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store information about your use of the site. These technologies help provide a more personalized user experience and analyze site traffic. You can disable cookies through your browser settings, but please note that this may affect some features of the site.
7. Children’s Privacy
The AqSack website is not intended for children under the age of 13. If we learn that we have inadvertently collected personal information from children under 13. we will take steps to delete the information as soon as possible.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. When we make changes to this policy, we will update the “Last Updated” date at the bottom of the page. We encourage you to review this page periodically to stay informed on how we protect your personal information.
9. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
Email: contact@aqsack.com